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Booking & spa policies

Clear expectations make the experience smoother.

Review the basics before you reserve. Vagaro remains the live source for appointment-specific availability, pricing and booking terms.

50% deposit

A 50% deposit is required to reserve an appointment. Deposits are non-refundable and non-transferable. Any exception is made solely at management’s discretion in exceptional circumstances and is not guaranteed.

Live availability

Therapist schedules, appointment times, current pricing and available enhancements are managed in Vagaro.

Need help?

Call 803-708-6671. This is a landline, so please call rather than text.

Before your appointment

Keep your confirmation handy.

Your Vagaro confirmation is the best place to review the details tied to your specific reservation.

Changes & timing

We require at least 24 hours’ notice to cancel or reschedule. Cancellations within 24 hours are late cancellations and are non-refundable. Same-day cancellations and no-shows may result in the full scheduled service amount being charged. Late arrivals may receive a shortened session while the full service fee still applies.

Secure entry between appointments

For guest and staff safety, the front entrance may be locked between appointments or while team members are in treatment rooms. If you arrive early, the door may remain secured until your provider is ready. If it is still locked at your scheduled appointment time, call 803-708-6671.

Professional comfort

Master’s Touch provides professional massage, skincare and wellness services. You can communicate pressure, comfort, draping and service preferences with your provider at any time during the appointment.

Mobile & events

On-site services are scheduled only for approved private residences, workplaces and event venues. Travel, parking, staffing and setup are confirmed in advance. We do not offer hotel-room outcall appointments.

Use your spa voice

Master’s Touch is a calm, low-noise wellness environment. Please use a soft conversational “spa voice” in the lobby, hallways and shared areas so guests already in session are not disturbed. Children cannot be left unattended in the lobby while a parent or guardian receives a service, and minor clients must have a parent or legal guardian present as required for their service.

Current booking terms: a 50% deposit is required to reserve an appointment and is non-refundable and non-transferable. Any exception is solely at management’s discretion in exceptional circumstances and is not guaranteed. Pricing, provider availability, service length and any additional appointment-specific terms shown in Vagaro at checkout or in your confirmation also apply.

Ready to choose a time?

Open live Vagaro scheduling inside the Master’s Touch website.

Book now