Send Jackie some love.
Newclient-care kudos
This is simply appreciation from clients—not a performance score, ranking, or booking contest.
Client Care & Operations
Jackie
Client Care & Operations Coordinator
All team members
Client Care Kudos Your experience with Jackie Spread the appreciation
Client Care & Operations
Client Care & Operations Coordinator
Jackie
Client care · Scheduling support · Problem solving · Spa operations
Jackie is often the first person clients connect with before they ever walk through the door. Working remotely, she helps answer questions, support scheduling, solve problems, coordinate details, and keep communication moving between clients, providers, and the spa. Her role reaches far beyond answering the phone—she helps hold together the day-to-day client experience behind the scenes.
A lot of what runs smoothly at Master’s Touch has Jackie somewhere behind it.
Tell us about the conversation.
Maybe she solved a scheduling problem, answered a question before your visit, helped straighten something out, or simply made you feel taken care of. Share the story so Jackie and the team can see it.
Share your experienceCustomer service is part of the experience too.
If Jackie made an impression before you ever reached the spa, share her page so people can see that the Master’s Touch experience starts before the appointment.
The voice before the visit
Great care starts before the treatment room.
Jackie helps make sure questions get answered, problems get handled, and clients know there is a real person on the other end who cares about getting things right.